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Milli-Q® Services & Support for Water Purification Systems

Get the best performance from your water purification system from the people who designed and built it. At Milli-Q® Services, we provide best-in-class service plans and maintenance options to meet the individual needs of our customers. These include pharmaceutical, clinical, academic, industrial, research, food and beverage, and government laboratories—in both validated and non-validated environments.

Why Choose Milli-Q® Services?

  • Extend system lifetime - Our services are designed to optimize system daily performance and maximize operational lifespan.
  • Certified engineers - Only Milli-Q®-certified field service engineers provide on-site specialist support.
  • Complete care - Our specialists do everything from  preventive maintenance to supporting your compliance with regulatory guidelines (e.g. GLP and cGMP).
  • Be more efficient - Simplify system care and data traceability, and solve issues faster with MyMilli-Q™ Digital Services.
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Milli-Q® Service Plans

Choose the level of coverage that meets the needs of your lab. Our service agreements include a full annual check-up from a certified field service engineer and genuine parts from our ISO-certified manufacturing site.

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System Qualification & Validation

For regulated environments, our Service Pharma Plans facilitate your validation procedures. These plans cover all elements required for system requalification to ensure you are fully compliant when audited.

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MyMilli-Q™ Digital Services

Simplify your lab life and save time by logging into the MyMilli-Q™ portal. You will achieve:

  • Easier admin
  • Peace of mind
  • Operational excellence
  • Time savings
  • Maximum uptime 
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Calibration, Verification & Suitability Testing

These expert services will give you full confidence in your water purification system and assure quality of your data:

  • Eliminate risk of deviation over time
  • Ensure the integrity of your work
  • Strengthen your quality assurance status
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Additional Services

We provide a range of other services to keep your system and lab running smoothly:

  • System installation
  • Water tank & distribution loop sanitization
  • Extended warranties
  • Additional Preventive Maintenance Visits
  • Consumables replacement scheduling
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Related Services
Milli-Q® Services Plans
Service solutions maintain water systems to ensure top operating condition, matching application needs and budgetary constraints.
MyMilli-Q™ Digital Services
Save time with our online service solutions. Log in to find contract information, plan service visits, prepare audits, contact technical support, and more.
Milli-Q® Qualification Program & Validation Procedures for Regulated Laboratories
For water systems in regulated labs, discover our Service Pharma Plans. Preventive maintenance programs are designed to enhance performance and extend lifetime in validated environments.
Calibration, Verification, Suitability Testing of Milli-Q® Water Purification Systems
Calibration, verification and suitability tests for water purification systems for full equipment compliance and laboratory accreditation.
Additional Services for Milli-Q® Water Systems
Lab services include installation, maintenance, consumable scheduling, and extended warranties to meet diverse laboratory needs.
Related Product Categories
Milli-Q® Benchtop Lab Water Purification Systems
Find the water purification system that fits your lab’s needs. Compact Milli-Q® pure and ultrapure benchtop systems can meet your application, quality, volume, space and budget requirements.
Milli-Q® High Flow Lab Water Purification Systems
From a single lab to an entire building, Milli-Q® central water purification systems are connected, high-performance instruments that can reliably feed all purified water needs.
Accessories for Milli-Q® Lab Water Purification Systems
Milli-Q® water system accessories support lab-specific needs, improving safety, water quality, and productivity while conserving bench space.
Milli-Q® Lab Water Purification Consumables
Genuine Milli-Q® consumables support long water purification system lifetime & ensure consistent lab water quality—from pretreatment, purification and polishing to storage and distribution.
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